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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery | 12% | - Align delivery with business objectives - Optimize resources and delivery methodologies - Plan solution delivery and implementation lifecycle - Manage stakeholder expectations and acceptance |
| Topic 2: Design | 29% | - Map sharing, visibility, and security models - Address functional and non-functional requirements - Select appropriate Salesforce multi-cloud solutions - Design scalable, secure, and compliant architectures - Evaluate design trade-offs and risks |
| Topic 3: Data Governance and Integration | 26% | - Select integration methods and patterns - Establish data governance and quality frameworks - Design data migration and synchronization strategies - Manage master data and cross-system consistency - Define data flows and system relationships |
| Topic 4: Operationalize the Solution | 8% | - Plan ongoing management and support - Define monitoring and maintenance processes - Enable teams for solution operation - Plan for evolution and scaling |
| Topic 5: Discovery and Customer Success | 25% | - Plan incremental delivery steps - Document business needs, vision, and success criteria - Define future-state architecture and roadmap - Align solutions with business outcomes |
Salesforce Certified B2B Solution Architect Sample Questions:
Universal Containers (UC) has a multi-cloud implementation in place covering Service Cloud and Experience Cloud. As part of UC's support process, service agents often need to search across an external ERP that hosts the order information of its customers. They would like to see their ERP data in Salesforce but IT is weary of duplicating data across systems.
Which integration mechanism should achieve this with standard capabilities?
- A. Salesforce Connect
- B. SOAP API
- C. Change Data Capture
- D. Bulk Rest API
Correct Answer: A 🗳️
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Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In itsfirst Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of ... to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.
As partof its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One ofthe mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.
Which two suggestions should a Solution Architect recommend as a starting point to meet NTO's need of effectively integrating both applications together?
Choose 2 answers
- A. Use MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.
- B. Recommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.
- C. Implement an external master Pricing database that can be cartedby both ecommerce and CPQ.
- D. Harmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.
Correct Answer: A,D 🗳️
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Universal Containers (UC) has a global support model and would like to open up a text message channel to support maintenance supervisors in countries around the world. UC also wants to leverage messaging to market to itsbusiness partners, and be able to track open and click-through rates just like it does with email campaigns.
What should a Solution Architect recommend to UC?
- A. Embed third-party messenger tools.
- B. Utilize Service Cloud Email to Text Message.
- C. Utilize Marketing Cloud and MobileConnect.
- D. Utilize Service Cloud and LiveMessage.
Correct Answer: C 🗳️
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Universal Containers (UC) currently utilizes Sales Cloud and ExperienceCloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud.
UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM inat all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?
- A. Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
- B. Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.
- C. Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.
- D. Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.
Correct Answer: A 🗳️
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Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team hascompleted the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.
Which approach should a Solution Architect recommend while addressing the feedback from the stakeholders?
- A. Convey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement.
- B. Convey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort.
- C. Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization andgrooming.
- D. Include it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up.
Correct Answer: C 🗳️
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