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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Reporting and Analytics	5%	- NPSP-specific reports and dashboards 1. Household and donor analytics 2. LYBUNT, SYBUNT, and giving reports
Topic 2: Nonprofit Success Pack Overview and Architecture	15%	- NPSP settings and configuration framework 1. Global settings and customizations 2. Package configuration options - NPSP core components and data model 1. NPSP object structure and relationships 2. Household and account models 3. Contact relationships and affiliations
Topic 3: Program and Service Delivery	18%	- Case management and client services 1. Service delivery tracking 2. Nonprofit Cloud Case Management integration - Program Management Module (PMM) 1. Programs, engagements, and services 2. Participant tracking and outcomes
Topic 4: Fundraising and Donation Management	22%	- Gift management and acknowledgement 1. Donation lifecycle tracking 2. Receipting and acknowledgement processes - Donation and payment processing 1. Payment gateway integration 2. Soft credits and matching gifts 3. One-time and recurring donations
Topic 5: Data Management and Quality	15%	- Data import and export 1. Bulk data operations 2. NPSP Data Import Tool vs Data Loader - Duplicate management and data cleaning 1. Matching rules and deduplication 2. Data validation and governance
Topic 6: Solution Design and Implementation	20%	- Deployment and change management 1. Testing and deployment strategies 2. Governance and maintenance best practices - Requirements gathering and solution design 1. Declarative vs custom development 2. Aligning NPSP features with nonprofit needs

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question #1

A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.
What happens when a system administrator attempts to delete this Household Account record?

A. There is an error message because there are closed/won donations associated with the Account record.
B. There is an error message because there are relationships associated with the Contacts in this Account.
C. There is an error message because there are recurring donations associated with the Contacts in this Account.
D. The Household Account record is deleted.

Reveal Solution Discussion 0

Correct Answer: A 🗳️