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For more info read reference:
ServiceNow CIS-EM Exam Reference
Who is this ServiceNow CIS-EM Exam for?
The ServiceNow CIS-EM Exam is designed for individuals who are responsible for the implementation and support of the Event Management module in ServiceNow. Candidates should have an understanding of event management concepts and the ability to install, configure, and maintain the Event Management module. This exam tests a candidate's knowledge of event management concepts and their ability to implement, administer, and troubleshoot events using ServiceNow. Simulator experience involves tests involving entries using cross platform real time RPC (Remote Procedure Call). Discount processing variables use interpreted RE arch word assembling static math, so it's advisable to avoid converting flow formulas into dynamic automatically programs yourself either all VC square which are also covered in our CIS-EM Dumps.
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What skills are measured by the ServiceNow CIS-EM Exam?
The CIS-EM certification is for anyone who plans, designs, develops, deploys, implements, or administers Event Management. This certification requires you to have hands-on experience with the functionality of the product. You will have to know how to create and manage events, event templates, and event categories; how to set up event subscriptions; and how to use event reports to analyze event data. The CIS-EM certification also covers configuring the Zendesk integration and the Salesforce integration.
The ServiceNow Certified Implementation Specialist Event Management exam measures the following skills:
- Create, update, and test event-based automation.
- Create integration between ServiceNow and an external application using web services. (This objective may be new.)
- Understand the ServiceNow event management process, including event types and the workflow that processes event data.
- Create, update, and test event-based rules that automate processes. Create, update, and test event-based workflows.
- Create, update, and test event-based custom objects and fields.
- Implement automation using a workflow trigger or a web service callout action to send an email notification to a user. (This objective may be new.)
How to register for the ServiceNow CIS-EM Exam?
- If you have questions about how to register for the ServiceNow CIS-EM Exam, you can contact Pearson VUE by phone or email.
- You can visit ServiceNow CIS-EM Exam.
- You can register for the ServiceNow CIS-EM Exam at the Pearson VUE website.
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ServiceNow CIS-EM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Discovery | 10% | - Discovery and MID Server components - Monitoring process and data flow - CMDB integration and dependency mapping - Event Management architecture |
| Topic 2: Event Sources and Integration | 10% | - Monitoring tool integration - Supported event sources and protocols - Metric connectors and data collection - Third-party integration best practices |
| Topic 3: Event Management Overview | 13% | - Customer challenges and business value - User interfaces: Operator Workspace, Alert Intelligence, Dependency Maps - Key features and capabilities - Common Service Data Model - IT Operations Management (ITOM) solution |
| Topic 4: Administration and Optimization | 10% | - Security and access control - Maintenance and troubleshooting - Best practices and operational efficiency - Performance tuning and noise reduction |
| Topic 5: Alerts and Correlation | 30% | - Alert Intelligence and Service Operations Workspace features - Alert grouping and correlation strategies - Impact profiles, impact trees, and service impact analysis - Incident creation and integration - Priority calculation, scoring, and groups - Alert processing and management rules - Alert definition and attributes |
| Topic 6: Event Configuration and Processing | 27% | - CI binding and identification - Event rules, filters, thresholds, and field mapping - Inbound actions and event management jobs - Connectors: preconfigured, custom, push/pull methods - Event lifecycle and processing flow - Scripting: Regex, JavaScript, PowerShell |
