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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Risk Assessment and Scoring | 20% | - Configure risk calculation models - Automate risk scoring workflows - Implement inherent and residual risk scoring - Define risk thresholds and matrices |
| Application Configuration | 25% | - Configure questionnaire templates - Configure risk assessment templates - Configure TPRM foundational elements - Configure third-party types and categories |
| Questionnaire Management | 20% | - Build questionnaires using sections and questions - Assign questionnaires to third parties - Configure questionnaire workflows - Create and manage questionnaires |
| Third-party Management | 20% | - Track third-party relationships and tiers - Configure SLA requirements - Manage third-party registry - Implement third-party lifecycle management |
| Remediation and Monitoring | 15% | - Configure monitoring workflows - Create and track remediation tasks - Generate risk dashboards and reports - Implement due diligence processes |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. Which of the following best practices should be adopted when configuring third-party risk issues to ensure traceability and accountability?
Response:
A) Establishing automated alerts for high-priority issues
B) Limiting issue tracking to manual logs
C) Allowing only senior management to close issues
D) Using an arbitrary system for issue prioritization
2. What is crucial for maintaining the security of a Third-party Portal?
Response:
A) Implementing robust authentication and access control measures
B) Ensuring all users have administrator access for convenience
C) Regularly changing the color scheme of the portal interface
D) Limiting portal access to office hours only
3. Which of the following elements are typically considered in third-party risk assessment calculations?
(Choose two)
Response:
A) The personal preferences of the third party,s CEO
B) The financial stability of the third party
C) The color of the third party,s logo
D) The third party,s historical compliance with industry standards
4. In the context of Contact Configuration, what is the impact of poorly defined roles?
Response:
A) Decreased clarity and potential delays in addressing issues
B) Increased efficiency in communication and problem resolution
C) Improved scalability and flexibility in managing contacts
D) Enhanced security and data protection for both parties
5. What is the purpose of continuous monitoring in the Third-party Risk Management process?
Response:
A) To ensure the third party is paid on time
B) To identify and address emerging risks throughout the third-party relationship
C) To periodically review and update the contract with the third party
D) To maintain an archive of third-party communication logs
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: B | Question # 5 Answer: B |


