EX0-114 Exam topics

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• The relationship processes and their relationships 5%
• The resolution processes and their relationships 5%
• The service delivery processes and their relationships 5%
• Introduction to IT Service Management 35%
• The control processes and their relationships 10%
• Service Design and Transition 5%
• The Service Management System (SMS) 35%

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EXIN EX0-114 Exam Syllabus Topics:

Reference: https://www.exin.com/assets/exin/exams/1666/requirements/requirements_ITSM_Foundation_Bridge_english.pdf

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