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HP Selling HP Storage Solutions and Services Sample Questions:

1. You are in a discussion with a customer who has previously met with a storage competitor and was provided with a certain amount of fear, uncertainty, and doubt (FUD). The customer is uncertain how to proceed. How should you respond?

A) Inform the customer that it is not HP practice to use FUD to critique other vendors' technology.
B) Propose HP's strength and do not respond to any FU
C) Request proof of any FUD statements.
D) Ask about their concerns arising from FUD and address the specifics.

2. Which HP product is ideally suited for SMB customers and provides high availability, ease of management, and low cost storage for remote sites?

A) HP StoreVirtual VSA
B) HP StoreEasy 1440
C) HP StoreServe 7400c
D) HP MSA 1040

3. A customer is considering either HP Proactive Care or HP Proactive Care Advanced services for their solution. Which benefit does Proactive Care Advanced offer that Proactive Care does not?

A) software documentation updates and access to technical resources
B) health scans and collaboration with third-party vendors
C) a dedicated account support manager (ASM) and 24x7 monitoring
D) hardware support and 24x7 coverage window

4. What should you include in your discussion with a customer who wants to solve various business challenges?

A) the business value of the product
B) information about the competitive landscape
C) the award winning specifications of the product
D) information on current promotional discounts

5. When implementing Software Defined Storage (SDS), what is oneof the top results the customerexpects to accomplish?

A) elimination of restore
B) improved IT agility
C) automated backups
D) lower latency

Solutions: