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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| APIs for Managing Your Slack | 12% | - Admin API for workspace management - Audit API for monitoring - SCIM API for user and group management |
| Apps in the Slack Platform | 7% | - Securely store and retrieve data and tokens - Set up collaboration for app development - Automate and enhance workspace operations - Choose appropriate Slack surfaces: App Home, modals, messages |
| Design the Interactive Flow of Your App | 20% | - Handle user entry points: commands, shortcuts, actions - Align design with Slack architecture - Use Block Kit to build user interfaces - Build workflows and use cases |
| Design for Scale | 9% | - Support Slack Connect and shared channels - Use Enterprise Grid Sandbox - Build for Enterprise Grid |
| Design for Security | 19% | - Comply with compliance and governance requirements - Manage scopes and permissions - Implement OAuth 2.0 and token rotation - Secure data storage and transmission |
| Design Your Workflows: Spotlight on Slack's APIs | 13% | - Socket Mode vs HTTP event delivery - Understand API terminology and versioning - Implement Web API and Events API - Select correct API: Web API, Events API - Manage rate limits |
| Design a Great User Experience | 8% | - Design accessible and consistent interfaces - Onboard and guide users - Follow Slack design principles |
| Tools | 5% | - Use Bolt framework - Slack Developer Tools (SDT) - Block Kit Builder - Sample code and resources |
| Distribute Your App | 7% | - Publish to App Directory - Private distribution - Manage app lifecycle and updates |
Salesforce Certified Slack Developer Sample Questions:
1. Your Slack app needs to verify the identity of incoming webhook requests.
What is the most secure method to implement this verification?
A) Only accept requests that come from specific, pre-defined IP addresses
B) Assume all requests coming to the webhook URL are legitimate
C) Validate each request using Slack's signing secrets to verify its authenticity
D) Use a simple shared secret for all webhook requests
2. Your organization is building a Slack app to onboard new employees. The app needs to provide resources, gather information, and answer common questions.
Which Slack surface would be most appropriate for this purpose?
A) Post onboarding resources and FAQs in a general company-wide channel
B) Create a new channel for each employee for onboarding purposes
C) Send automated direct messages to new employees with resources and FAQs
D) Utilize the App Home to centralize resources, collect information, and answer FAQs
3. Your company's customer support team uses Slack for internal communications. They receive frequent updates on customer issues via email, which they then discuss in Slack.
What is the most effective way to automate this process?
A) Manually forward emails to a designated Slack channel
B) Develop a Slack bot that forwards emails to a specific channel
C) Set up an RSS feed to notify the channel of new emails
D) Use Slack's email integration to create a channel for each customer
4. Your Slack app is designed to manage user profiles and requires access to sensitive user data.
Which type of token should you request to ensure compliance with security best practices?
A) Workspace Access Token
B) User OAuth Token
C) App-Level Token
D) Bot User OAuth Token
5. Your team is developing a Slack app for a sales department to track weekly sales targets. The app needs to provide a quick and easy way for the sales team to update their progress.
Which interactive component should be used for this functionality?
A) Implement an interactive message with dropdown menus for salespeople to select their weekly progress
B) Set up a modal form that opens weekly for salespeople to input their sales data
C) Create a bot that salespeople can message with their sales updates
D) Use a slash command that salespeople can use to post updates in a common channel
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |


