WGU Operations-Management : WGU Operations Management (C215, VDC2)

Pre-trying experience before purchasing

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High pass rate

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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. What are two reasons a company might be hesitant to provide overtime as a capacity-based option?
Choose 2 answers

A) Overtime decreases the labor cost per unit.
B) Overtime results in a buildup of excess inventory.
C) Overtime is typically a 50% wage premium.
D) Overtime is not a long-term solution.

2. A company manufactures shoes using a quality management system. The company needs to put a process in place to measure any defects. The company would like to measure the number of defects and observe the number of occurrences to isolate the particular defect. Which quality tool should the company use to focus on correcting this particular issue?

A) Scatter diagram
B) Checklist
C) Flowchart
D) Control chart

3. A company is experiencing an unusual amount of deliveries that are either late or an incorrect quantity.
Which type of system is used to identify and manage this type of problem?

A) MRP (material requirements planning)
B) ERP (enterprise resource planning)
C) FMS (flexible manufacturing system)
D) CRP (capacity requirements planning)

4. A company manufactures and distributes its own products.
When should the company consider outsourcing its distribution?

A) When new federal regulations give the company a competitive advantage
B) When the company's distribution costs are the lowest in the industry
C) When the company determines that distribution is no longer a core function
D) When the company can no longer accurately forecast its transportation costs

5. A comprehensive automobile collision shop offers body and engine repair as well as custom vehicle paint options.
Which two operational processes would suit this shop?
Choose 2 answers

A) Project process
B) Batch process
C) Line process
D) Continuous process

Solutions: