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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Unified Communications & Collaboration Design | 15% | - Integration with third-party systems - Mobility and remote worker solutions - Voicemail and unified messaging design - Conferencing and collaboration applications |
| Topic 2: Solution Sizing and Bill of Materials | 15% | - System sizing and capacity planning - Licensing requirements and calculation - Complete bill of materials preparation - Hardware and software component selection |
| Topic 3: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
| Topic 4: Networking and Infrastructure Design | 20% | - Security, survivability, and redundancy - VoIP and unified communications network design - LAN/WAN design and considerations - QoS planning and bandwidth requirements |
| Topic 5: Customer Business Requirements Analysis | 15% | - Analyze user and site communication needs - Determine collaboration and mobility requirements - Identify business objectives and drivers |
| Topic 6: Avaya Midsize Solution Portfolio | 20% | - Scalability and resiliency options - Licensing models and options - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features |
| Topic 7: Implementation & Migration Planning | 5% | - Deployment strategies and rollout planning - Post-deployment validation and support - Migration approaches and risk mitigation |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
1. Welche Funktion erfordert bei den Avaya J100 Series IX IP-Telefonen PoE Klasse 2?
A) Das Farbdisplay
B) Die eingebaute Lautstärkeanhebung
C) Das Tastenmodul JBM24/JEM24
D) Das drahtlose J100-Modul
2. Was ist eines der Merkmale des Avaya Vantage K165, das es vom Avaya Vantage K175 unterscheidet?
A) Es enthält keine Kamera.
B) Es hat einen kleineren Touchscreen.
C) Es hat sichtbare mechanische Knöpfe.
D) Es ist kein Ganzglasgerät.
3. Ihr Kunde möchte WIFI-Konnektivität.
Was ist das kostengünstigste Avaya DC-IP-Telefonmodell, das WIFI-Konnektivität unterstützt?
A) J129
B) J139
C) J179
D) J169
4. Ein Kunde möchte die maximale Anzahl angemeldeter Agenten in seinem virtualisierten ACCS mit einem Wie viele Agenten können in einer High-End-Lösung gleichzeitig am Agent Desktop angemeldet sein?
A) 450
B) 350
C) 150
D) 250
5. Eine der Funktionen von IP Office Server Edition und IP Office Select ist die LDAP-Benutzersynchronisierung (Lightweight Directory Access Protocol). Um die laufende Verwaltung zu unterstützen, kann diese Funktion verwendet werden, um neben Name, Vollständiger Name und Nebenstelle noch welche anderen Felder zu synchronisieren?
A) E-Mail-Adresse
B) Auftragsfunktion
C) Adresse
D) Organisation oder Gruppe
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |
