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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. What two factors could influence the duration of a transition? (Choose two.)

A) Budget cycle and funding
B) Availability of IT resources for backup and recovery
C) Capability complexity
D) The # days it takes to deliver a proposal for a briefing on advanced technology

2. Which tool should you use to identify the benefits from possible solutions?

A) Cause and effect benefit model
B) Stakeholder map
C) Business Motivation Model
D) Root cause analysis

3. Which piece of data should give you insight into a top executive stakeholder's business priorities?

A) The number of people in their organization
B) Names of system integrators on the company's pre-authorized vendor list
C) List of programs for which the executive sits on a steering committee
D) Background on the executive's personal interests

4. Which behavior is appropriate when discovering requirements?

A) Actively listen to the customer's comments and effectively take notes
B) End meetings earlier than planned to show a sense of urgency
C) Avoid taking notes, since you can always return for a follow up
D) Answer customer questions with details and numbers to convince them you have a good idea about the solution to offer

5. Which is true regarding mapping solutions and capabilities?

A) You should prioritize those capabilities for which Cisco has the biggest competitive advantage over other IT firms.
B) You should allocate your project efforts so you can promote the highest number of solution features in a recommendation to the customer.
C) You should focus your time and the customer's attention on a few capabilities that make a strong impact.
D) You should ask the customer's IT leader to identify which capabilities they need more details about in order to plan installation activities.

Solutions: