Salesforce Certified Platform Strategy Designer - Plat-UX-102 certification

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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. A Strategy Designer at Cloud Kicks presents narrative to drive stakeholder alignment for a new product vision.
In addition to the narrative, what should the designer provide to create alignment?

A) The strategic case including a breakdown of features and why they meet audience needs.
B) A roadmap to minimize miscommunication about milestones in the build process.
C) Incentives to motivate internal stakeholders to align with the proposed future state

2. A strategy designer is working on a future digital commerce vision for Cloud Kicks.
What should the designer focus on when engaging technical stakeholders7

A) Explore feasibility and opportunities for future innovation.
B) Ensure all ideas have buy-in from technical stakeholders.
C) Minimize technical stakeholders' input at this early stage.

3. Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily.
Which Salesforce product should be considered for this business need?

A) Marketing Cloud
B) Revenue Cloud
C) Commerce Cloud

4. A design team is following the design thinking process to create a vision for their new loyalty program. While design thinking is an iterative process, there are phases that follow a general order.
Which phase encompasses creating Jobs To Be Done?

A) Define
B) Prototype
C) Deploy

5. A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement. which option reflects the format of the design challenge statement?

A) How might we save our existing customers time by preemptively serving the info they need to
B) Unify platforms and centralize support operations to save customers time and reduce business
C) As a user, I want to see trending support resources upon the first login to customer support so I

Solutions: