SAP Sales Cloud Certification Exam Details:
| Exam Code | C_C4H410_04 |
| Number of Questions | 80 |
| Exam Price | $550 (USD) |
| Schedule Exam | SAP Training |
| Level | Associate |
| Passing Score | C_C4H410_04 - 66% |
| Sample Questions | SAP Sales Cloud Certification Sample Questions |
| Reference Books | C4H440, C4H410 |
| Exam Name | SAP Certified Application Associate - SAP Sales Cloud 2011 |
| Duration | 180 mins |
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SAP C-C4H410-04 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Sales Contracts Quotation and Sales Order Management 8% - 12% | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.
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| Personalization and Extensibility < 8% | Identify how to use personalization and extensibility, including how to define related parameters.
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| Sales Planning and Forecasting < 8% | Set up sales target plans using various dimensions and create, update and submit forecasts.
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| Lead and Opportunity Management 8% - 12% | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.
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| Territory Management < 8% | Set up territory hierarchy and configure rules for territory determination.
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| Master Data (Account, Contact, Product, and Pricing) > 12% | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships.
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| Visit Planning and Execution < 8% | Set up activity planning and visit execution with surveys and tasks.
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| User Management and Notification Process > 12% | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows.
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| Data Migration and Integration > 12% | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
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| Reporting 8% - 12% | Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards.
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| Implementation Basics and Fine Tuning 8% - 12% | Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements. |
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SAP C-C4H410-04 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lead and Opportunity Management | > 12% | - Sales Cycle Management
|
| Business Configuration and Fine-Tuning | > 12% | - System Configuration
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| Activity Management | 8% - 12% | - Activity Processing
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| Account and Contact Management | > 12% | - Account Management
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| Analytics and Reporting | 8% - 12% | - Reporting Capabilities
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| Organizational Management and Employee Master Data | 8% - 12% | - Organizational Structures
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| Quotation and Sales Order Management | > 12% | - Sales Documents
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| Integration and Data Migration | < 8% | - Integration Framework
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| Product and Pricing Management | 8% - 12% | - Product Configuration
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